MEETUP · SAN FRANCISCO
The Agentic PM: Lessons from Amazon Rufus and Kaya | PTC SF
What does it take to turn an AI prototype into a product customers trust—and a business can measure?
- When
- Thu, Nov 12
6:00 PM to 8:00 PM PT - Where
- Yerba Buena, San Francisco, CA
- Host
- Products That Count
- Entry
- Free to attend
About this event
What does it take to turn an AI prototype into a product customers trust—and a business can measure?
Mukesh Jain led the generative AI shopping team that built Amazon Rufus, which Amazon credits with helping deliver nearly $12 billion in incremental annualized sales in 2025. Today, as CTO and Head of Kaya Labs at Kaya AI, he’s applying AI to procurement and supply chain in construction and infrastructure.
Join Mukesh and SF Chapter Lead Ankit Raheja for a fireside conversation about the decisions behind that work: moving from prototype to production, earning customer trust, and building products that can act on a customer’s behalf. Bring your questions about what to ship, how to measure its value, and where human judgment still matters.
Come be part of the refreshed Products That Count San Francisco community. Meet fellow product builders over pizza and share what you’re working on.
Free to attend · Pizza provided
What we’ll explore
- What it takes to move AI from prototype to production. - How knowledge systems and product decisions shape customer trust. - What changes in product work when building agents. - The mistakes Mukesh would avoid if he were starting again. Who should join
Product builders and leaders, including people working in UX, customer experience, and adjacent roles who help shape and build products. If you’re exploring how AI changes what you can build...
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